The Small Business Web

Agendize Click-to-Call

Click-to-Call helps your online visitors to call you for free by connecting your company website to their mobile or landline phone. Increase conversions by 25% and more and optimize customer ser...

Agendize Conversion Toolbox

Agendize offers a complete suite of conversion tools to convert online traffic into conversations and revenue: Click to Call lets users call you for free Live Chat lets users generate cha...

Assistly

Assistly is a hosted customer support platform for businesses that operate in real time. It reaches effortlessly across multiple channels like email, voice, mobile, and social media like Twitter an...

Banckle Live Chat

Banckle Live Chat API empowers you to customize your Banckle Live Chat solution and allows all our partners and third-party developers to borrow some of the live chat features and create exciting a...

Context.IO

Mailboxes contain years of important conversations and business information yet there are no easy ways for developers to find and use that information. This is what Context.IO does. It’s the missin...

Elementool File Sharing

It's a rare case when any project or piece of the software development process can be explained in a few short words. Elementool File Sharing lets users upload and share files larger than 50mb bet...

Elementool Forums

By fostering communication, you're making sure that your developers, testers and management are all on the same page and misunderstood requirements don't result in unplanned or unwanted features. ...

Elementool Help Desk

Quick and thorough responses to customer support queries can win you a lifelong customer, while unanswered trouble tickets can lead to negative stories about your company circulating both on and of...

Freshdesk

Freshdesk is an on demand customer support software that works across multiple support channels. Freshdesk customers are typically small and medium enterprises who are looking for a cloud based ...

Get Satisfaction

Get Satisfaction provides a community-based platform that helps companies engage customers wherever they are: a company website, the Get Satisfaction network, or inside social systems like Facebook...

HelpSpot

No matter how customers reach you: email, phone, web, HelpSpot allows you to consolidate all your customer support into one, easy-to-use tool for staff.

Tools to Manage - Filter...

iCustomer Pulse

iCustomer Pulse makes it easy for you to create and send satisfaction surveys to your customers. Our surveys (we call them pulses) get responses! A pulse is an electronic satisfaction survey se...

Ifbyphone - Virtual Call Center

Ifbyphone's Virtual Call Center is a web-based call distributor that forwards inbound sales and support calls to any support agent working on any phone (e.g. home, desk, cell, Skype). There's no...

LiveChat

LiveChat is a fast and intuitive live chat software to enable your sales representatives contact customers on the website. Help online visitors find what they need before they leave your site. I...

OfficeClip: Web Issue Tracker

OfficeClip Issue Tracker is a web-based collaboration tool designed to solve business problems by ensuring the effective tracking of all issues, software bugs, enhancements and incidents throughout...

OffiServ

OffiServ is a service supporting office and administration processes. It helps to reduce your costs and boost the productivity of your employees. So now you can much more easily do the following ta...

Olark

Increase your online sales by identifying your most important customers, and then connect with them immediately via live text chat. You already spent money on ads and SEO to drive those potentia...

Personalization API

Rapleaf's Personalization API allows developers to learn more about their visitors simply by querying with an email or postal address. The personalization API will return basic demographics (age, ...

Ringio

Ringio is a SaaS-based rich calling service that routes calls to any phone along with background information about the caller – informing every conversation with relevant information in real-time, ...

SAManage IT Service Management

Deliver an enterprise grade IT Service Desk to your users! receive new support requests via email or your branded support portal, collaborate with end-users on their incidents, and deliver a better...

ScreenSteps Live

ScreenSteps Live is a hosted solution for creating visual knowledge bases. ScreenSteps Live comes with ScreenSteps Desktop software for quickly creating visual step-by-step guides. Whether you are ...

Setster

Simple intuitive appointment scheduling. Install our widget on your website and start booking appointments with your customers today! Allow your clients access to your availability with an intuitiv...

SnapEngage

Turn your visitors into customers and your customers into friends. SnapEngage lets you chat with your website visitors in real-time using a single line of JavaScript. You can use your preferred ...

TeamSupport.com

TeamSupport is a web based, Customer Support Management system and Help Desk designed for technology companies. In short, we help companies excel at managing their customer support communications ...

Tree.io

Tree.io is a business management solution for the future. Tree.io combines powerful project management, sales and stock, CRM, service support and finance tools into one easy to use, affordable pack...

WebSurveyMaster

WebSurveyMaster is a professional, easy to use and cost effective online survey & quiz tool for businesses that lets you create, publish and analyze online surveys directly from the web. Its featur...

WORKetc CRM + Projects

CRM + Project Management + Billing. Manage Your Entire Team from the Single Web App ------------------------------------------- Why struggle with using multiple web applications when you can g...

Zendesk

Zendesk is an online solution that helps companies provide better customer support. This centralized ticketing system features a fully-customizable interface with multi-channel support across emai...

Zopim Live Chat

Zopim Live Chat makes selling online easy and effective for small medium businesses. With Zopim, users can monitor and chat directly with website visitors who have problems making purchases on thei...