Register today!

San Jose, CA, May 20-21

We have a secret.

What if I told you there’s a gathering every year where your industry gets together? Where people talk, shake hands, close deals and have fun?

We’ve put on The Small Business Web Summit since 2011 to be that one place. It’s an private retreat where you will meet the partnership, marketing and development leaders of the companies selling cloud software to small businesses.

Vendors

Do you make software as a service or mobile apps for small business?

Channels

Do you distribute cloud software to small businesses?

Resellers

Do you sell and service cloud software for small business?

Investors

Do you invest in B2B cloud software?

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The gSocial Conference joins the Summit

Connecting the Google Cloud Resellers

The gSocial Conference is the one and only event by and for the Google reseller and partner community. These companies sell and service the software that the software vendors in The Small Business Web make.

That's why we're thrilled that the gSocial Conference has joined The Small Business Web Summit.

There’s only one way to get there.

San Jose, CA, May 20-21

Register today!
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Brought to you by

Sunir Shah
CMO
Olark live chat
Conference Chair
Christina Hug
Manager
The Small Business Web
Conference Manager
Kevin O'Brien
VP, Partnerships
Hootsuite
Program Chair
Joshua Scherman
VP Business Development and Partnerships
inDinero
Program Chair
Allen Falcon
CEO
Cumulus Global
gSocial Chair
Stephen Cho
Director, Business Development, Channels
Google
gSocial Chair
Matt Kane
Head of Developer Services & Partnerships
AppDirect
Channels Chair
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Jamie Sutherland
GM, US Products & Solutions
Xero
Channels Chair
Chris Generalis
VP, Global Platform Alliances
Minkasu
Master of Ceremonies
Pamela O'Hara
CEO
Batchbook
Chair of The Small Business Web

Who's speaking?

Rich Aberman
Rich Aberman
Co-founder
WePay
Amer Akhtar
Amer Akhtar
VP and GM of Yahoo! Small Business
Yahoo! Small Business
Suresh Balasubramanian
Suresh Balasubramanian
CEO
LiveHive
Don Baron
Don Baron
Director, SMB Business Development
Hootsuite
Mike Benayoun
Mike Benayoun
Director of Channel Sales
Datto
Andy Benton
Andy Benton
Regional Manager, AMER West & APAC
Salesforce Desk.com
Lindsay Bleier
Lindsay Bleier
Senior Strategic Alliances Manager
Smartsheet
Shane Bliemaster
Shane Bliemaster
VP of Marketing
Nutshell
Shane Bliemaster
Shane Bliemaster
VP of Marketing
Nutshell
Ray Bonachea
Ray Bonachea
VP of Marketing
Batchbook
James Booker
James Booker
Chief Negotiator
Olark live chat
Jennifer Boyd
Jennifer Boyd
Strategic Alliances Manager
UPS
Len Bruskiewitz
Len Bruskiewitz
Director of Partnerships
Grasshopper
Tom Byun
Tom Byun
GM Global Small Business
LivePerson
Chris Campbell
Chris Campbell
Strategist & Instigator
ReviewTracker
Daniel Chang
Daniel Chang
Senior Director of Business Development
Salesforce
Atlee Clark
Atlee Clark
Head, Developer Relations
Shopify
Saul Colt
Saul Colt
Chief Evangelist
Xero
James Cook
James Cook
Director - Business Development
Box
Amlan Debnath
Amlan Debnath
VP, Customer Success
Workato
Joe Dennis
Joe Dennis
Cofounder/CEO
ItDuzzit
Alex Devkar
Alex Devkar
Co-Founder and CEO
Conspire
Stephane Donzé
Stephane Donzé
CEO
AODocs
Kevin Dykes
Kevin Dykes
CEO
AVARI
Jeff Epstein
Jeff Epstein
Founder, CEO
Ambassador
Dwight Foster
Dwight Foster
VP of Sales and BD
Insightly
Wade Foster
Wade Foster
Co-founder & CEO
Zapier
Edwin Frondozo
Edwin Frondozo
Cloud Evangelist, CMO
Slighshot VOIP
Barbra Gago
Barbra Gago
Director of Marketing and Growth
Greenhouse
Chris Generalis
Chris Generalis
VP, Global Platform Alliances
Terapeak
David Gerken
David Gerken
COO, VP Business Development
AnyMeeting
Richard Gilbert
Richard Gilbert
Director, Business Development
Infusionsoft
Thomas Guillaumin
Thomas Guillaumin
Founder & CEO
Sush.io
Ronny Hoesada
Ronny Hoesada
Founder & CEO
Stockient
Manuel Jaffrin
Manuel Jaffrin
Co-Founder and COO
GetApp
Sam Johnson
Sam Johnson
Director of Partnerships
Segment
Ryan Johnson
Ryan Johnson
Categories Director
Upwork
Guy Kawasaki
Guy Kawasaki
Chief Evangelist
Canva
Rayo Kniep
Rayo Kniep
CTO
Compass
Indu Kodukula
Indu Kodukula
Chief Information Security Officer
Intuit
Ivaylo Lenkov
Ivaylo Lenkov
VP Engineering
Hostopia
Drew Lewis
Drew Lewis
Division Vice President, Cloud Marketplace Alliances, ADP Marketplace
ADP
Bill Macaitis
Bill Macaitis
CMO
Slack
Sid Maestre
Sid Maestre
Developer Relations Manager US
Xero
Tushar Makhija
Tushar Makhija
Business Development & Revenue
Helpshift
Alexa Mayer
Alexa Mayer
Director, Brand and Product Marketing
Keen.io
Jeni Mayorskaya
Jeni Mayorskaya
Product Director
SmartCAT
Xavier Musy
Xavier Musy
Director, Software Development
Swiftpage
Chris Newton
Chris Newton
VP Business Development
Influitive
Bob Ogdon
Bob Ogdon
Chairman and Founder
Swiftpage
Mike Ogdon
Mike Ogdon
VP of Business Development
Swiftpage
Steve Oriola
Steve Oriola
CEO
Pipedrive
Michael Ortner
Michael Ortner
Founder
Capterra
Jon Pasky
Jon Pasky
Principal & CEO
OpenLegal
Karl Pawlewicz
Karl Pawlewicz
Voice of Olark
Olark live chat
David Potter
David Potter
Marketing Manager
Citrix
Francesco Rovetta
Francesco Rovetta
VP Alliances & Distribution
Freshdesk
Daniel Saks
Daniel Saks
President & Co-CEO
AppDirect
Jim Secord
Jim Secord
CEO
Kashoo
Pam Slim
Pam Slim
Speaker, Author, Business Strategist
Escape From Cubicle Nation
Ivan Stanojevic
Ivan Stanojevic
Director of Infrastructure
Lightspeed Retail
Jake Stein
Jake Stein
COO
RJMetrics
Alec Stern
Alec Stern
Vice President, Strategic Innovation
Constant Contact
Jamie Sutherland
Jamie Sutherland
GM, US Products & Solutions
Xero
Ganesh Swami
Ganesh Swami
Founder & CEO
Silota
Tom Sweeney
Tom Sweeney
Executive Director, Sales Solutions Channel
Comcast
Joe Takeuchi
Joe Takeuchi
API Sales Engineer
VerticalResponse
Eric Taussig
Eric Taussig
CEO
Prialto
Vicky Thomas
Vicky Thomas
Head of Product Strategy
Lucidpress
Ryan Thompson
Ryan Thompson
Head of Small Business
Magento
Sara Varni
Sara Varni
VP of Marketing
Desk.com
Rich Weborg
Rich Weborg
CEO
OneReach
Adam Wexler
Adam Wexler
Founder
Insightpool
Cliff Worley
Cliff Worley
Chief Digital Officer
Shark Branding
Nathan Yap
Nathan Yap
CEO
FBC

Who's coming?

Accel Partners
ADP
AliBay
Ambassador
Angelcam
AnyMeeting
AODocs
Apigrate
AppDirect
Avalara
AVARI
AWeber
Batchbook
Batchbook CRM
Bitium
BlueVine
Box
Canto
Capterra
Chargify
Citrix
Closely
Cloud Elements
Cloud Quarterback
CloudExchange
Clover Network
Cnverg
Cogniance
Comcast
Comcast Business
Compass
Conspire
Constant Contact
Datto
Desk.com
Digioh
eBay
Elance-Odesk
EmailDirect
Emburse
Emma
Evercontact
FBC
Foundation Capital
Freshdesk
Funding Circle
GetApp
Gizmo Global
GoDaddy
Google for Work
Grasshopper
Greenhouse
Greenhouse.io
Helpshift
Hootsuite
Hostopia
HP
IDEAblox
Impossible Ventures
Influitive
InfoStreet
Infusionsoft
Infusiosoft
Insight.ly
Insightpool
Intuit
IP Commerce
ItDuzzit
j2 Global
Kabbage
Kashoo
Keen.io
Kickserv
LeadDyno
Leftronic
Lighter Capital
Lightspeed Retail
LiveHive
LivePerson
Lucid Software
Magento
Mavenlink
MicroBiz POS
Minkasu
Natero
Nimble
Nutshell
Olark live chat
OneReach
OpenLegal
Ordoro
Pipedrive
PipelineDeals
Prialto
ProsperWorks
Referral Saasquatch
Reviewbuzz
ReviewTrackers
RevLocal
RJMetrics
RushTix
SaaSMAX
Salescreed
Salesforce
Segment
SendWithUs
ShipperHQ
Shipwire
Shopify
Silota
SketchDeck
Slack
Slighshot VOIP
Slingshot
Smartsheet
SquareStack
Stockient
SumAll
Support Zebra
Sush.io
Swiftpage
Swiftpage Act!
Swiftype
Switch Communications
TaxJar
Terapeak
Terry Hicks
Timesheets.com
TSheets.com
Typeform
Ubiquity Retirement & Savings
UPS
Upshift Partners
Upwork
VerticalResponse
Virtru
Webgility
WePay
Wix.com
WizRocket
Workato
Wrike
Xero
Yahoo
Yahoo! Small Business
Zapier
Zelkova Ventures

It’s where everyone will know your name.

San Jose, CA, May 20-21

Register today!
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Sessions

Wednesday, May 20

8:30am
BREAKFAST

9:00am
Welcome!

9:30am
B2B disruption: blowing out the barn doors

Bill Macaitis, Slack; Sara Varni, Salesforce Desk.com; Jamie Sutherland, Xero; Amer Akhtar, VP and GM of Yahoo Small Business

10:30am
Elephants can dance: making strategic partnerships work with integrations

Richard Gilbert, Infusionsoft; Ryan Thompson, Magento; Jennifer Boyd, UPS; Amlan Debnath, Workato; Rich Aberman, WePay

11:30am
KEYNOTE: From off-the-shelf to on-the-cloud: Lessons learned to accelerate your success

Daniel Saks
Daniel Saks
President & Co-CEO
AppDirect

12:00pm
LUNCH

1:00pm
Speed networking

2:00pm
Room 1. Scaling relationships to sell: Referral, affiliate, customer channels

Don Baron, Hootsuite; David Gerken, Anymeeting; Jeff Epstein, Ambassador; Manuel Jaffrin, GetApp; Shane Bliemaster, Nutshell

2:00pm
Room 2. So, you want to build a sales team: 0-60mph

Thomas Guillaumin, Sush.io; Suresh Balasubramanian, LiveHive; Alex Devkar, Conspire; Tom Sweeney, Comcast; Ray Bonachea, Batchbook

3:00pm
Room 1. Cranking your funnel for growth

Michael Ortner, Capterra; Ganesh Swami, Silota; Len Bruskiewitz, Grasshopper; Jake Stein, RJMetrics

3:00pm
Room 2. Keep 'em coming back: customer service as marketing

Tom Byun, LivePerson; Francesco Rovetta, Freshdesk; Rich Weborg, OneReach; Tushar Makhija, Helpshift

4:00pm
Room 1. Have we learnt anything about app marketplaces?

Atlee Clark, Shopify; Lindsay Bleier, Smartsheet; Drew Lewis, ADP; James Cook, Box

4:00pm
Room 2. Life after being acquired

Ivan Stanojevic, MerchantOS; Joe Dennis, itDuzzit; Ivaylo Lenkov, SiteKreator; Bob Ogdon, Swiftpage

5:00pm
HAPPY HOUR!

6:00 - 10:00pm
Drinks and food at M8trix Casino

Thanks Xero!

Thursday, May 21

8:30am
BREAKFAST

9:30am
Welcome!

10:00am
KEYNOTE: Ten Pillars for Achieving Small Business Success

Alec Stern
Alec Stern
Vice President, Strategic Innovation
Constant Contact

11:00am
KEYNOTE: How to build a thriving community of customers and fans

Pam Slim
Pam Slim
Speaker, Author, Business Strategist
Escape From Cubicle Nation
Guy Kawasaki
Guy Kawasaki
Chief Evangelist
Canva
Cliff Worley
Cliff Worley
Chief Digital Officer
Shark Branding
David Potter
David Potter
Marketing Manager
Citrix

12:00pm
LUNCH

1:00pm
Working group breakouts

 
Accounting

Jim Secord, Kashoo

 
Customer service and support

Karl Pawlewicz, Olark live chat; Andy Benton, Salesforce Desk.com

 
Ecommerce

Chris Generalis, Terapeak; James Booker, Olark live chat

 
Legal issues

Jon Pasky, OpenLegal

 
Legal tech

Edwin Frondozo, Slightshot VOIP

 
Marketing

Chris Campbell, ReviewTrackers; Kevin Dykes, AVARI; Vicky Thomas, Lucidpress

 
Resellers

Ronny Hoesada, Stockient

 
Sales

Ray Bonachea, Batchbook; Shane Bliemaster, Nutshell; Dwight Foster, Insightly

2:00pm
Room 1. It's so crazy it might work. Non-traditional vs traditional marketing

Saul Colt, Xero; Barbra Gago, Greenhouse; Adam Wexler, Insightpool; Chris Newton, Influitive

2:00pm
Room 2. Users don't care about your app marketplace

Wade Foster, Zapier; Sam Johnson, Segment

3:00pm
Room 1. Why whitelabeling isn't taboo

Jim Secord, Kashoo; Steve Oriola, Pipedrive; Alexa Mayer, Keen.io

3:00pm
Room 2. Anatomy of a cloud breach

Michael Benayoun, Datto; Daniel Chang, Salesforce; Indu Kodukula, Intuit; Stephane Donzé, AODocs

4:00pm
Room 1. Human beings as a service: software is not enough

Nathan Yap, FBC; Ryan Johnson, Upwork; Eric Taussig, Prialto; Jeni Mayorskaya, smartCAT; Mike Ogdon, Swiftpage

4:00pm
Room 2. Your API is your product. How are you managing it?

Xavier Musy, Swiftpage; Joe Takeuchi, Vertical Response; Rayo Kniep, Compass; Sid Maestre, Xero

5:00pm
HAPPY HOUR!

Hotel

We recommend the DoubleTree Hilton San Jose at 2050 Gateway Place, San Jose, CA 95110

DoubleTree Hilton full? Alternatively, we recommend the Fairfield Inn and Suites at 1755 N 1st Street, San Jose, CA 95112.

One last option that is farther away is the Holiday Inn Express San Jose Airport at 1350 N 4th Street, San Jose, CA 95112.

Need transportation? We can provide shuttles. Let us know.

Thanks to our sponsors!

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